Legal

Privacy Policy

Last updated: June 25, 2026

TripRoutesIndia is the inbound luxury travel brand operated by TripRoutes (referred to as "TripRoutesIndia", "we", "us", or "our"), headquartered at Office No. 304, Kailash Plaza, Business Park, Ghatkopar East, Mumbai 400077, Maharashtra, India. This Privacy Policy explains how we collect, use, disclose, and protect the personal information of visitors to our website and clients who engage our travel planning services.

1. Information We Collect

When you enquire about a trip, request a quotation, or book a journey with us, we may collect the following categories of information:

Personal identifiers: full name, email address, phone/WhatsApp number, postal address, and country of residence.

Travel-related information: passport details, visa status, travel dates, destinations of interest, group size, dietary or accessibility requirements, and any special occasions relevant to your itinerary.

Payment information: billing details and transaction records processed through our payment partners. We do not store complete card numbers on our own servers.

Technical information: IP address, browser type, device information, and website usage data collected automatically through cookies and similar technologies when you browse triproutesindia.com.

Communications: records of correspondence between you and our team via email, WhatsApp, phone, or our website enquiry form.

2. How We Use Your Information

We use the information we collect to: design and deliver bespoke travel itineraries; communicate with you regarding enquiries, bookings, and trip logistics; process payments and issue invoices, including GST and TCS documentation as applicable under Indian tax law; coordinate with third-party service providers such as hotels, drivers, guides, and airlines on your behalf; respond to customer service requests; and improve our website and service offerings.

We may also use your contact details to send you relevant travel inspiration, offers, or updates. You may opt out of marketing communications at any time by replying "unsubscribe" or contacting us directly at the email address below.

3. Sharing of Information

We do not sell your personal information to third parties. We share information only as necessary to deliver your travel arrangements, including with:

Hotels, resorts, and homestays for booking and check-in purposes; transport providers, drivers, and local guides assigned to your itinerary; airlines and railway booking partners for ticketing; payment gateway providers for processing transactions; and government or regulatory authorities where required by law, such as for visa support documentation or tax compliance.

Each of these partners is expected to handle your information responsibly and only for the purpose of fulfilling your travel arrangements.

4. Cookies and Website Data

Our website may use cookies and similar tracking technologies to understand how visitors use triproutesindia.com, remember preferences, and improve site performance. You can control or disable cookies through your browser settings; doing so may affect certain website functionality.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, including ongoing legal, accounting, or reporting requirements such as those under Indian tax regulations. Enquiry data from travellers who do not proceed with a booking may be retained for a reasonable period for follow-up purposes, after which it may be deleted or anonymised upon request.

7. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you, subject to any legal or contractual retention requirements. You may also withdraw consent for marketing communications at any time. To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites, such as hotel partners or social media platforms. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their respective privacy policies.

9. Children's Privacy

Our services are intended for adults arranging travel, including on behalf of family members. We do not knowingly collect personal information directly from children. Where information about minors is provided (for example, as part of a family itinerary), it is provided by a parent or guardian for booking purposes only.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page indicates when this policy was last revised. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

TripRoutesIndia
Office No. 304, Kailash Plaza, Business Park, Ghatkopar East, Mumbai 400077, Maharashtra, India
Email: info@triproutesindia.com
Phone: +91 74800 66666